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★SHIPPING/RETURNS FAQ★

★Shipping Policy

It may take up to 3 business days for us to process and ship your order. Please keep in mind that holidays and breaks may affect the timeline mentioned before. That is for existing items- anything custom, pre ordered, or made to measure may take up to 3 weeks make, process and ship. If you have any questions please DM on our respective igs or email:

shopjaderisa@gmail.com for assistance. 

We appreciate your patience and understanding.

 

★Airbrush Policy 

For any of your custom airbrushed pieces we recommend you hand wash cold and hang or lay flat to dry. Any outerwear or heavier fabrics may go in the dryer inside out LOW HEAT*.

Small or stubborn stains should be spot treated.

If at any point your well loved garment requires a retouch please DM @jaderisa on ig or email.

★Return & Exchange Policy

ALL SALES FINAL. 

Please be aware that we cannot be held responsible for any damage resulting from poor care or normal wear and tear.

As some of our items are vintage or preloved, we kindly ask that you take extra care when cleaning/washing them. Thank you for your understanding.

If for any reason you are unhappy with your item please contact us.

★ Hand Painted Screen Print Care

We recommend that you hand wash cold all your custom, vintage, and second hand items to prolong their life and wear.
Thinner cottons that may stretch or well loved t-shirts should lay flat to dry. We don't recommend hanging anything in direct sunlight, indirect sunlight in a well ventilated area is best. 

For washer settings- cold with like colors is best. Tumble dry low- inside out to protect your graphic.

Washer and dryer are ok for denim and outerwear.

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